Terms of Service

Please remember to schedule your appointment once you have submitted your service order!

Your build will commence after order submission. Most PC builds are ready for pickup within 48 business hours or less after submitting your order. Custom data center/mining build outs can vary with up to 30 days lead time (longer for large scale projects) before taking delivery of machines. $100 first time buyer's promotional discount only available on custom built desktop PCs.

Don't forget our awesome referral program! Any friend or family member who purchases a custom machine from us this holiday season will earn you a $25 Amazon gift card! There is no limit to how many gift cards you can earn!  If you have any questions, please let us know at support@siliconalleygear.com or call us directly at 952-222-3459.

Liability Disclaimer

Purchaser is responsible for installing paid subscription antivirus/anti-malware software. Any included free trials are only valid up to 14 days from install. As with the use of any device connected to the internet (and even locally operating machines with visitors coming on premise), there can be risks associated with cyber security. Purchaser understands, acknowledges, and agrees that the Products and/or Services offered are provided "AS IS" and as such, does not hold Silicon Alley Inc. or any of its employees, representatives, or affiliates liable for incidences resulting in data loss, financial setbacks, malware, hardware failure, software failure, malfunction, hazards, injuries, or harm (be it physical or mental) that arise from the use of our Products and/or Services.

Crypto Mining Orders

Crypto is not a currency (such as USD fiat). Crypto is a digital asset. Though online exchanges exist (both centralized and decentralized), attempting to use crypto as legal tender within your country may be not be possible due to regulations. Buyer is responsible for staying up-to-date on current state laws and regulations of using crypto and is advised to consult proper, professional advice and research regarding actual trading strategies, once crypto mining block rewards have been generated. Any and all services or transactions made with Silicon Alley Inc. or any of its employees, representatives, or affiliates are not grounds for investment advice, nor are profits guaranteed at any one point in time due to the volatility and variability of coin values within the crypto marketplace. As with all investments, buyer assumes any and all risk associated with crypto mining, trading, buying, selling, and any potential tax requirements related to either realized or unrealized capital gains from digital asset investments.

Transaction Verification

You may be required to present government issued ID upon delivery to verify that you are the authorized owner and signer for your payment method and transaction.

Shipping

Currently shipping is only available within the United States. Pricing varies based on quantities ordered. For specialized custom shipping quotes, please contact us.

Return Exchange Policy

Order returns and exchanges accepted within 5 days of purchase. All returns and exchanges incur a 25% restocking fee. Unless otherwise stated as a fully new machine under factory parts warranty, purchaser understands and agrees that some components may be pre-owned parts (end-of-life products no longer being made) that have been tested for full working functionality prior to sale. Purchaser understands and agrees that Silicon Alley Inc. does not directly provide any warranty/guarantee on parts and labor, despite any remaining factory parts warranty remaining from the manufacturer. Extended hardware repair and system support plans are available for purchase separately, either as an annual plan or month-to-month basis.